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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nasrin Aziz Amini

Nasrin Aziz Amini

March 10, 2026

5  out of  5
rating by Nasrin Aziz Amini
"I just got my insurance today with Michael Davila and had a very good experience. He was helpful, friendly, and explained everything clearly. The process was quick and easy. Thank you for the great service!"
We responded:
"Nasrin, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Brandon Cox

March 6, 2026

5  out of  5
rating by Brandon Cox
"Great experience working with my local State Farm team. I’ve had my auto insurance with them for a while, and during our recent move they helped us transfer everything over smoothly. They worked with me to move my fiancée’s auto policy as well and bundle it with our new homeowners policy since we just purchased our first home. As a first-time homebuyer, there were a lot of moving pieces, but they were patient, responsive, and made the process much easier than expected. I really appreciate them taking the time to walk through everything and get it all set up. Highly recommend!"
We responded:
"Brandon, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jared Swank’s Team!"
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Joseph Gross

March 5, 2026

5  out of  5
rating by Joseph Gross
"Talked with Megan on the phone to get a quote for motorcycle insurance and it was even a better price after she ran the vin number. It was a pleasure to work with her."
We responded:
"Thank you so much for the 5-star rating, Joseph! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Erin Millhorn

March 4, 2026

5  out of  5
rating by Erin Millhorn
"All around great team!"
We responded:
"Thank you for the fantastic review, Erin! We are always here to help with your insurance needs here in Olmsted Falls . "
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Krista Mellott

January 26, 2026

5  out of  5
rating by Krista Mellott
"I had the pleasure of working with Jared and Mike. They went above and beyond to make sure they got me the absolute best coverage at the very best price! I'm very thankful I was able to work with them."
We responded:
"Thanks so much for the fantastic rating, Krista! We are so glad you had a positive experience with us here on State Farm Agent Jared Swank’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Montaye Moore

January 19, 2026

5  out of  5
rating by Montaye Moore
"Jennifer was great to work with"
We responded:
"Thank you for taking the time to leave such a great review, Montaye. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Mary Manos Mitchem TLC Insurance Group & Wealth

January 16, 2026

5  out of  5
rating by Mary Manos Mitchem TLC Insurance Group & Wealth
"I’ve been with Jared Swank for years! Have the greatest customer service!!!! I’m one who likes to look around and compare, but NO ONE beats them on price (usually) but I always stay because I know the service is A+! Updated 1/16/26 - just got off phone with Mike I’m buying a new house! Very professional and knowledgeable and got me a great rate!"
We responded:
"Thanks Mary. Price is important and SF does a great job and keeping our pricing very competitive especially when you look over a period of time."
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Braeden Haywood

December 18, 2025

5  out of  5
rating by Braeden Haywood
"Megan has been exceptional helping with my auto and renter’s insurance! She is very quick to respond and thorough with her answers. She makes the process easy!"
We responded:
"Braeden helping new and existing customers with their auto, home, and renter's insurance is what we love to do! I am pleased to hear you had such a nice experience. Thank you for taking the time to leave such a nice review."
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Mohamed

June 25, 2025

5  out of  5
rating by Mohamed
"I enjoyed having insurance with State Farm. The State Farm employees at the north Olmsted location has always been helpful on ways I can save. I appreciate the long time business with this nice of group of people."
We responded:
"Appreciate the comments! "
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bryan weiland

May 23, 2025

5  out of  5
rating by bryan weiland
"Thank you Megan for your help with our insurance needs! You made it simple and quick! Cheerful and polite"
We responded:
"Thank you, Bryan, for all the nice adjectives used to describe your experience:-) We appreciate your business!!"
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Brenda Weiland

May 23, 2025

5  out of  5
rating by Brenda Weiland
"Thank you Megan for all your help in getting our insurance needs taken care of."
We responded:
"Glad we could help! Thank you for your business"
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David Koris

May 22, 2025

5  out of  5
rating by David Koris
"Jared was very pleasant to deal with. He helped me understand what i needed and what i did not need. The prices were better than my present insurance co."
We responded:
"Everyone's situation is different, so helping navigate what you might need versus what you might not is part of the process. Saving money is a bonus! Appreciate the kind words"
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John Dulaj

May 12, 2025

5  out of  5
rating by John Dulaj
"Fantastically nice people, good prices, they insure everything I have. It's nice to have a local place you can walk into and sit down, ask questions, get answers or to call and talk to a real person. Highly recommended!"
We responded:
"walk, click, call with a real person is the center of our business. Thank you John"
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hannah gerspacher

May 7, 2025

5  out of  5
rating by hannah gerspacher
"Working with Jenni and the team was a great experience. Jenni was very helpful throughout the process and I would highly recommend them to anyone!"
We responded:
"Thank you for sharing your experience!"
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Gina Resar

May 5, 2025

5  out of  5
rating by Gina Resar
"Always available and prompt! Extremely happy with this team!"
We responded:
"Getting an actual person who is generally available that you know is what separates our business from the 1-800 companies. Thank you Gina!"
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maddy marquetant

April 30, 2025

5  out of  5
rating by maddy marquetant
"Megan has been amazing over the past year helping me navigate home owners insurance and car insurance. Highly recommend"
We responded:
"Great to hear you had a WOW experience with Meg. Thank you Maddy for taking the time to leave such a nice review"
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Karen Michelle

April 4, 2025

5  out of  5
rating by Karen Michelle
"Megan is very intelligent very easy to understand very sweet and patient and a pleasure to speak with when I have insurance questions God bless you thank you"
We responded:
"Thank you for the kind words. Meg and I appreciate you taking the time to give such nice feedback!"
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Lisa Rickard

March 20, 2025

5  out of  5
rating by Lisa Rickard
"When I was ready to change my auto insurance, I could have ask for a better person than Megan. She had the patience to answer all my questions and concerns. She walked me through setting up the app on my phone. If you looking for a new policy give Megan a call."
We responded:
"Glad to hear Meg was so helpful beyond just helping with your insurance needs. Personal assistance and the advantage of a live person is something you can always expect! We look forward to working with you Lisa, for many years to come."
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Seth Konrad

March 19, 2025

5  out of  5
rating by Seth Konrad
"Megan helped me switch to State Farm for my home and auto insurance and was able to reduce my rates! She is very knowledgeable and responds very timely to any questions I have."
We responded:
"Welcome Seth to the State Family! Glad to hear you had a great experience and saved some money too."
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Val P

March 19, 2025

5  out of  5
rating by Val P
"I can’t say enough great things about Megan Janowicz! She has been an incredible help in taking care of all my insurance needs, making what can often be a confusing and overwhelming process feel effortless. Megan is not only highly knowledgeable about the insurance industry, but she also takes the time to explain everything clearly, ensuring I fully understand my options. What truly sets her apart is her kindness and patience. No matter how many questions I had or how much guidance I needed, she always responded with professionalism and a genuine willingness to help. Her attention to detail and commitment to finding the best solutions for my needs made all the difference. If you’re looking for someone who is not only an expert in her field but also truly cares about her clients, I highly recommend Megan. She goes above and beyond, and I’m so grateful for her support!"
We responded:
"Val...you take the cake with such an in-depth review of your fantastic overall experience! Appreciate your time and kind words. "
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Tara W.

March 6, 2025

5  out of  5
rating by Tara W.
"Sueanne responded to me right away and was super helpful with what I needed. She is prompt, professional and friendly! Thank you!"
We responded:
"We have know each other for a longtime and appreciate your continued loyalty and business."
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Lauren Driscoll

February 13, 2025

5  out of  5
rating by Lauren Driscoll
"Megan was fantastic to work with. My husband and I are under contract on a home and we’re shopping for home insurance for the first time. I filled out the online quote form and Megan reached out. She found not only one of the best home insurance deals for us, but also managed to cut our car insurance in HALF! 🙂"
We responded:
"So great to hear Lauren! Congrats again on your new home. "
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julie daliberti

February 3, 2025

5  out of  5
rating by julie daliberti
"Sueanne always takes care of my needs quickly. She is personable and knowledgeable. State Farm has done a great job!"
We responded:
"Thank you, Julie. We appreciate your business!"
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Ryan Casey

January 29, 2025

5  out of  5
rating by Ryan Casey
"Always super helpful and gets back to me right away when I email them. Sueanne Cook Can get anything done for you! Very friendly and willing to explain all the options with you. They make it easy to figure out what you need and get it set up."
We responded:
"Thank you, Ryan! We are fortunate to have hard-working team members, like Suanne, who do their best for their customers."
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Trent Harris

January 23, 2025

5  out of  5
rating by Trent Harris
"Great customer service"
We responded:
"Great customer service begins with great staff! Thank you, Trent, for taking a minute to leave a review highlighting the efforts of my team. They work hard every day to provide an exceptional experience."